Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

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Crucial Conversations Tools for Talking When Stakes Are High, Second Edition is a book that provides readers with the tools to help them communicate effectively when the stakes are high, such as by transforming anger and hurt feelings into productive dialogue, making it safe to discuss almost any topic, and being persuasive without being abrasive.

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#CommunicationSkills
#ConflictResolution
#AngerManagement
#Productivity

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