Sprinklr

Background image of Sprinklr

#20

Sprinklr is a unified customer experience management platform that offers solutions for research, social media management, marketing, and customer service. The platform's AI-powered capabilities turn customer data into actionable insights and new business opportunities at scale. Sprinklr Insights provides a better understanding of feedback on products and services, as well as key insights on competitors' offerings and strategies. Sprinklr Service offers digital-first, proactive customer experience solutions, while Sprinklr Marketing delivers personalized experiences at scale. Sprinklr Social connects with customers on over 30 modern channels and protects brand reputation at every touchpoint. Together, these products work together on the only Unified-CXM platform to address real-world challenges faced by modern enterprises. Major companies such as Microsoft, L'Oreal, and Verizon trust Sprinklr, making it a leader in helping enterprises make customers happier.

Highlights

Unified-CXM Platform
Sprinklr is the first platform purpose-built for unified customer experience management and is trusted by the enterprise.
Sprinklr Service
The world's leading digital-first, proactive customer experience solution that offers inbound and outbound contact center, self-serve communities, live chat, conversational AI, agent assist, and more.
Sprinklr Insights
Make decisions informed by proactive, AI-powered research, based on the most complete set of customer experience data.
Sprinklr Social
Deliver a positive experience that’s true to your brand – no matter where your customers go digitally.
Sprinklr Marketing
Build and protect your brand’s reputation, and take action at every point in the marketing lifecycle.
Trusted by Top Brands
Nine out of the top 10 most valuable brands trust Sprinklr, including Microsoft, L'Oreal, Cisco, Capital One, Samsung, and more.
Industry-Leading Products
Sprinklr offers four industry-leading products, including Sprinklr Insights, Sprinklr Service, Sprinklr Marketing, and Sprinklr Social, together on the only Unified-CXM platform.
Transform Customer Data into Insights
Sprinklr Insights turns customer data into actionable insights and new business opportunities at scale.
AI-Powered Listening
Sprinklr gives you a better understanding of feedback on your products and services, plus key insights on your competitors’ offerings and strategies, so you can identify critical market trends and capitalize on unmet customer needs.
Real-Time Customer Insights
With our AI engine, you can transform real-time voice of the customer data into actionable insights and then share it in all formats and on all devices across your entire organization to fuel collaboration and innovation.
Reduce Risk and Protect Your Brand
Sprinklr Insights empowers your team with real-time insights on current events, trending events, and brand crises before they become consequential.
Unified-CXM Platform
Unified-CXM is the path forward out of point solution chaos.

#customerexperience

#marketing

#socialmedia

#customerfeedback

#AI

Share this page:

Top 19 Alternatives To "Sprinklr"

Background image of HubSpot

#1

HubSpot is a powerful CRM platform that connects marketing, sales, customer service, and content management efforts to streamline customer engagement and grow businesses.

#HubSpot

#CRM

#Marketing

#Sales

#CustomerService

Background image of Hootsuite

#2

Hootsuite: a social media management tool that saves time, schedules and analyzes content, and features AI writer Owlywriter. Award-winning and user-friendly.

#Hootsuite

#SocialMediaManagement

#Owlywriter

#MarketingTools

#BusinessEfficiency

Background image of eClincher

#3

eClincher simplifies social media management for businesses with its all-in-one platform, offering scheduling, monitoring, analysis, and collaboration tools.

#socialmediamanagement

#socialmediatools

#digitalmarketing

#socialmediamarketing

#eClincher

Background image of Khoros

#4

Khoros is an enterprise-level customer engagement platform with solutions for social media management and contact centers. It offers professional services, coaching, partnerships, and resources to create better customer experiences.

#CustomerEngagement

#SocialMediaManagement

#EnterpriseSolutions

#CommunityEngagement

#BrandRecognition

Background image of Reputation

#5

"Reputation" is a social media management tool that monitors and manages online brand reputation for businesses and individuals.

#BrandReputation

#OnlineReputationManagement

#BrandIdentity

#ReputationManagement

#BrandAwareness

Background image of Heropost

#6

Heropost: A comprehensive social media management platform with scheduling capabilities, royalty-free content search, and personalized human support.

#socialmediamanagement

#contentcreation

#marketingtools

#socialmediatools

#instagramreels

Background image of MavSocial

#7

MavSocial is a social media management solution for businesses with multiple locations. It allows centralized publishing, engagement, reviews, reporting, and social listening with automation and security features.

#socialmediamanagement

#businesssolutions

#multilocationmanagement

#contentcreation

#sociallistening

Background image of Tailwind

#8

Tailwind is a powerful social media management tool that simplifies and streamlines marketing efforts with features such as Copilot, Ghostwriter, and Tailwind Create. It also offers advanced analytics and optimization tools, including hashtag finders and Tailwind Communities.

#TailwindMarketing

#SocialMediaAutomation

#MarketingAnalytics

#ContentCreation

#CollaborativeGrowth

Background image of Post Planner

#9

Post Planner is a social media app that automates publishing calendars across multiple platforms with features like content discovery, media editing tools, and post analytics.

#SocialMediaMarketing

#ContentMarketing

#SocialMediaManagement

#DigitalMarketing

#PostPlanner

Background image of Zoho Social

#10

Zoho Social is a comprehensive social media management tool that allows scheduling, monitoring, analyzing performance, and collaborating with team members. Integration with popular apps and resources are available as well.

#socialmediamanagement

#ZohoSocial

#efficiency

#socialmediamarketing

#teamcollaboration

Background image of Oktopost

#11

Oktopost is a B2B social media management tool that offers a comprehensive range of features such as content management, analytics, trend discovery, employee advocacy, and more.

#socialmediamanagement

#B2Bmarketing

#employeeadvocacy

#socialmediaanalytics

#marketingautomation

Background image of CoSchedule

#12

CoSchedule simplifies marketing campaigns with a powerful calendar tool, streamlining workflow and collaboration for improved productivity and results.

#CoSchedule

#MarketingCalendar

#StreamlineWorkflow

#AgileMarketing

#ProductivityTools

Background image of Brandwatch

#13

Brandwatch: Social data analytics with Consumer Intelligence, Social Media Management and Influence tools. Trusted by top brands and offers curated insights and live advice.

#socialdataanalytics

#customerintelligence

#socialmediamanagement

#marketresearch

#brandwatch

Background image of Social Pilot

#14

Social Pilot is a powerful social media management tool that offers scheduling, analytics, collaboration, and branding options for businesses, agencies, and multi-location brands.

#SocialMediaManagement

#Analytics

#Collaboration

#Branding

#MarketingGoals

Background image of Later

#15

Later is a social media management platform which enables users to plan, analyze, and publish content for every social network, with a user-friendly interface.

#SocialMediaManagement

#ContentMarketing

#DigitalMarketing

#SocialMediaTools

#SocialMediaAutomation

Background image of Sprout Social

#16

Sprout Social is an all-in-one social media management platform trusted by 30,000 brands, offering engagement, publishing, scheduling, analytics, and listening features.

#SocialMediaManagement

#Marketing

#Analytics

#BusinessSolution

#SocialListening

Background image of Agora Pulse

#17

Agora Pulse is a social media management tool that streamlines inbox, publishing, monitoring, and analytics, offering flexibility and excellent customer support.

#socialmediamanagement

#sociallistening

#socialmediaroi

#agencysolutions

#customer

support

Background image of Crowdfire

#18

Crowdfire streamlines social media management with automatic content discovery, scheduling, and publishing from multiple accounts. Used by 19M, available on desktop and mobile.

#SocialMediaManagement

#CrowdfireApp

#ContentScheduling

#SocialMediaMarketing

#UserFriendly

Background image of SocialBee

#19

Manage all social media accounts from one place with SocialBee - features include scheduling, publishing, analytics, and content creation. #1 recommended tool on G2.

#SocialBee

#SocialMediaManagement

#ContentCreation

#Analytics

#ConciergeServices

Submit an entry

Is there an entry, which should be added to this list?

Name of entry:Website URL: